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Noticeboard

“A New Way of Working”


GP APPOINTMENTS


As of Monday 27th February 2017, we are operating a telephone triage system whereby you can speak directly to a doctor when calling the Practice.  If you telephone 0141 641 3037 or 0141 641 1000 between 08:30 and 10:30 and 14:30 and 16:30 and select OPTION 4 your call will be directed to one of the doctors on duty.


 


The doctor on duty will ask for clinical details and then agree the most appropriate care with you.  If your problem can be dealt with during the phone call then it shall be. If a face to face consultation is required then it will be arranged. The Doctor may refer you to another healthcare provider i.e Optician, Pharmacy, A&E etc dependant on the care that the doctor feels you require.


 


Please try to avoid coming to the Practice to make an appointment during our opening hours.  You should, instead, phone as outlined above.


 


There are no changes to making an appointment with the Practice Nurse and Healthcare Support Worker.



HOME VISITS


 


These are intended for those who are either genuinely too ill to attend the surgery or are housebound.  Please note that lack of transport is not a reason to request a home visit.


 Requests for home visits should be made before 10:00am by telephoning the surgery and selecting OPTION 4.  The duty doctor will arrange a home visit for you if this is the best course of action. This may be with one of our fully qualified Nurse Practitioners that can prescribe medication that may be required.


 

Training in North Avenue Surgery

Please note that where the practice is scheduled to be closed for training purposes-notices will be displayed in the practice waiting rooms and updates detailed on the website.

Public Holidays

Public Holidays for 2016-2017 are as detailed.  Please note that the Practice will be closed on these dates.  The practice may be closed oth other dates but notices will advise patients of the dates. 

Please note- Prescriptions requested during closures will not be processed until the surgery reopens and will not be ready for collection for up to 2 working days thereafter or 3 working days if collected at a Chemist. 

Friday 25th March (Easter)

Monday 28th March 2016 (Easter)

Monday 2nd May 2016 - GP Practices only

Monday 30th May 2016 (Spring)

Monday 18th July 2016 - GP Practices only

Monday 26th September 2016 (Autumn)

Monday 26th December 2016 (Christmas)

Tuesday 27th December 2016 (Christmas)

Monday 2nd January 2017 (New Year)

Tuesday 3rd January 2017 (New Year)

Local Pharmacy Telephone

Difficulty Getting Appointment

Flu Clinics  

Seasonal Flu vaccines still available at North Avenue.

To be eligible you must be over 65/have diabetes/cancer/stroke/angina/heart disease/asthma/chronic bronchitis/have a BMI over 40. Pregnant Women are also eligible.

If you are unsure whether you are eligible please ask the Receptionist on 0141 641 3037.

 
 

North Avenue Surgery, Cambuslang 

At North Avenue, the team will provide a high standard of medical care to our patients in a friendly environment.  The reception staff will assist you to make appointments, arrange for repeat prescriptions, take messages for the GPs and Practice Nurses, let you know the results of tests and offer any general help you might require. 

The Practice Manager is responsible for the smooth and efficient running of North Avenue Surgery.  Please contact her if you have any problems or suggestions.

Access all Areas

Existing patients can enjoy access to our wide range of services at the touch of a button.

Convenience

The Practice has a wheelchair ramp at the patient entrance to the surgery. All GPs and Practice Nurse clinics are on the ground floor.If you require help getting about the surgery, please ask at reception for assistance.

(Site updated 14/02/2017)
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