Suggestions and Comments
At North Avenue Surgery, we are grateful for feedback whether positive or negative as it allows us to continuously improve our service and patient care. We hope that most problems can be quickly and easily sorted out, ideally at the time they arise and with the person concerned. Please contact our practice manager, Claire McLean to discuss any comments or suggestions you would like to raise.
If your problem cannot be sorted out in this way and you wish to make a complaint, we ask you to let us know as soon as possible. Ideally within a matter of days or, at most, a few weeks, since this will enable us to establish what happened more easily. Please see below link for further information and complaints form.
Complaints Procedure and Form
Practice closure dates for 2021/22
0141 641 1000 or 0141 641 3037
18 North Avenue, Cambuslang G72 8AT